Downtown Grand Hotel & Casino Privacy Policy

Safeguarding Your Personal Information

At Downtown Grand Hotel & Casino , we are committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure it is protected.

Information Collection

We collect information from you when you visit our site, make a reservation, sign up for our newsletter, or interact with our services. This may include your name, email address, phone number, and payment information. We also collect non-personal information such as browser type, time spent on the site, and pages visited to improve our service.

Use of Information

The information we collect is used to personalize your experience, improve our website, provide customer service, process transactions, and send periodic emails regarding your reservation or other services. We may also use your information to send you promotional material about new products, special offers, or other information which we think you may find interesting.

Information Protection

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include SSL technology to ensure that your data is encrypted and secure.

Information Sharing

Downtown Grand Hotel & Casino does not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your consent, except as necessary to provide the services requested by you or to comply with legal requirements. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.

Your Consent

By using our site, you consent to our privacy policy. If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information provided on our Contact page. We value your privacy and are dedicated to protecting your information and providing a safe and welcoming experience at Downtown Grand Hotel & Casino .

This policy is effective as of 23.02.2024.